Privacy and Information Security Policy
Weight Watchers of Arizona (“Franchisee”) is committed to safeguarding your online privacy with respect to the personally identifiable information that we may obtain from you at the http://www.weightwatchersaz.com web site (the “Web Site”).
What personally identifiable information do we obtain from you? When do we obtain such information?
If, upon visiting our Web Site, your use is limited to browsing our informational content, we will not require that you provide us with any personally identifiable information.
However, we may request personal information from you at other times. For example:
• If you want to enter any sweepstakes, contests or promotions sponsored by us or by one of our business partners,
we will need your name, e-mail address and other information as may be required by the rules of the specific contest.
• If you choose to participate in a customer survey conducted by us or by one of our business partners,
we may ask for your name, e-mail address and other information as may be required by the particular survey.
• If you report a problem or submit a customer review, we will ask that you provide your name, e-mail address, membership number, address, phone number and fax number.
Should you contact us for any reason other than to report a problem and/or submit a review, we may also keep a record and/or copy of your correspondence with us.
How do we protect the security and quality of your personal information?
To protect the security and quality of your personal information, we have implemented technical and managerial procedures to maintain accurate, current and complete information as well as to protect your personal information against loss, misuse or alteration when it is under our control.
Your personally identifiable information will be encrypted and stored on our secured servers.
Your personal information is also password protected so that access is limited to yourself and those with whom you share your password, Franchisee, as well as third party access facilitated by Franchisee with your prior permission.
How do we use your information?
Our primary use of your information is to administer, maintain and improve your experience on our Web Site generally as well as provide you with customized, personalization services and interactive communications.
• If you check the “opt in” feature on our Web Site, we may from time to time send you e-mails regarding our Web Site and special promotions.
Also, we occasionally may send you direct mail about products or services that we believe may be of interest to you.
• When you enter any sweepstakes, contests or promotions sponsored by us or by one of our business partners, we may use your e-mail address to send you status updates.
• We may research the demographics, interests and behavior of our customers based on the information provided to us during membership registration, during sweepstakes, contests and promotions, from our server log files, from cookies and from surveys.
Our research may be compiled and analyzed on an aggregate basis. We may share this aggregate data with business partners, but only in the aggregate, without any of your personally identifiable information.
Can you 'Opt-Out' of receiving communications from franchisee?
If you change your mind and decide that you no longer want to receive promotional e-mails and/or direct mailings, you may opt-out at any time by simply sending an e-mail request to firstname.lastname@example.org
Similarly, if you are not receiving our promotional e-mails and/or direct mailings and wish to receive these materials, you may opt-in at any time by simply sending an e-mail request to email@example.com
Privacy Policies of Franchisee Partners
Third parties that have links on our Web Site may collect personally identifiable information about you.
If you have questions about the privacy policies or practices of a third party site, you should contact the site administrator or web-master of the specific site.
We may from time to time partner with other companies to offer co-branded services as well as sweepstakes, contests and promotions.
Any information that you provide in connection with the co-branded services or any jointly sponsored sweepstakes, contests or promotions will become the joint property of Franchisee and its business partners.
If you have questions about the privacy policies or practices of our business partners, you should contact them directly.
Do we sell or rent your personally identifiable information?
No, as a general rule, we do not sell or rent your personally identifiable information to anyone. If and whenever we intend to share your personally identifiable information with a third party (other than to a business partner as provided herein), you will be notified at the time of data collection or transfer, and you will have the option of not permitting the transfer.
However, we may from time to time rent or sell demographic information in the aggregate that does not contain your personally identifiable information.
With whom do we share information?
We generally will not disclose any of your personally identifiable information except when we have your permission to do so or under some special circumstances described below.
• We may, from time to time, offer you the opportunity to receive materials or special offers from third parties.
If you want to receive this information, we may (but only with your permission) share your name and e-mail address with them.
• Under confidentiality agreements, we may match user information with third party data.
We also may disclose aggregate demographic and/or user information and statistics in order to describe our customer base to prospective partners and other third parties, and for other lawful purposes.
• We may disclose your personally identifiable information without your prior permission in special cases.
For example, we may have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be violating the User Terms and Conditions, or may be causing intentional or unintentional injury or interference to the rights or property of Franchisee or any third party, including other customers.
Also, we may disclose or access your personally identifiable information when we believe in good faith that law or regulation requires disclosure.
How can you update, correct or delete your personally identifiable information?
You may edit your personally identifiable information and your password at any time by sending an e-mail request to firstname.lastname@example.org
Cookies enable us to customize and personalize your experience on our Web Site, including the products and promotions that are offered to you.
We may use the historical information to help target promotions based on customer interests and behavior, both specifically to individual customers and on an aggregate basis with respect to all customers.
Business partners that offer co-branded services and jointly-sponsored sweepstakes, contests and promotions on our Web Site, may use their own cookies.
If you have any questions about the cookies of such third parties, or about the use of your personal information by such third parties, you should contact the site administrator or webmaster of the third party site.
What else should you know about your online privacy?
Yes, you have several choices with respect to cookies. You can modify your browser preferences to accept all cookies, to notify you when a cookie is set, or to reject all cookies. However, our Web Site uses cookie-based authentication.
Accordingly, if you choose to reject all cookies, you may not be able to log onto our Web Site and/or use our services or participate in our sweepstakes, contests or promotions.
Do you have choices about cookies?
It is important to remember that whenever you voluntarily disclose personal information on-line, your information can be collected and used by others.
If you transmit or post personal information on-line that is accessible to others, you will not be able to control how that information is used by others.
Unfortunately, notwithstanding any of the steps taken by us, it is not possible to guarantee the security and integrity of data transmitted over the Internet.
Consequently, while we take the above-described reasonable steps to protect your personal information, we cannot and do not warrant the security or integrity of any information you transmit to us when registering for our Web Site or otherwise.
All such transmission of information is at your own risk.
If you are careless with your password, or you decide to share your password with third parties, you must be aware of the risk that such third parties will have access to all your personally identifiable information.
If you have any questions or comments about this Privacy Statement or the practices of our Web Site, please feel free to e-mail us at email@example.com